Clinic Policies

After-hours telephone calls

In the case of an emergency, call 911. Providers will be available after hours for urgent phone calls. Medications are not prescribed by the on-call provider. Routine office matters such as refill request and scheduling or cancelling appointments will be handled on the next routine business day.

Appointments

We ask that you call and schedule an appointment for your child. We do our best to see your child the same day for sick/urgent appointments but you should call for an appointment. We do not accept walk-in appointments.

If you are more that 15 minutes late for your scheduled appointment, please call the clinic. You may be asked to reschedule.

Appointment "No-show"

If you need to cancel or reschedule your child's appointment, please call the clinic. If you fail to notify the clinic PRIOR to your appointment time and you do not attend your appointment, the appointment will be considered a "no show." If you "no show" 3 appointments in one calendar year, your child will be dismissed from Progressive Children's Clinic. The dismissal will include all children in the same household.

Progressive Children’s Clinic will make several attempts to remind patients of appointments. Please remember to provide the clinic with up to date contact information so you receive the appointment reminders.

If a child is scheduled for their very first visit at Progressive Children's Clinic and "no shows" for the appointment, the appointment will NOT be rescheduled.

Medical Forms

Please allow up to 3 business days to complete your forms.

School Excuses

It is our policy to NOT give school excuses unless the child was seen in the clinic.

Vaccine Policy

Effective July 1, 2019

We believe immunizations are essential for a growing child and are one of the most important services we can provide to prevent illness and life-threatening disease.

Our clinic follows the American Academy of Pediatrics (AAP) and Centers for Disease Control (CDC) guidelines for immunizations.

We do not accept non-vaccinated and non-vaccinating patients into the practice without a medical exemption. True medical exemptions are not common.

We ask all of our currently non-vaccinated patients and those behind schedule to discuss your concerns with us. We encourage these families to begin to implement the CDC vaccine catch up schedule.

If you ultimately refuse to vaccinate your child(ren) according to the recommended schedule, we will ask you to find another provider who shares your view.

Vaccine Information Resources

Centers for Disease Control (CDC)
American Academy of Pediatrics (AAP)
Advisory Committee on Immunization Practices (ACIP)
Click here to view extensive list of resources compiled by the AAP